Special Service Requests

Do you have an event that you need transportation services for? We may be able to help in some situations. Please complete the form below so we can review the details of your event.

Special Service Request Form
Special Service Guidelines

Special Service Guidelines

Special Service Request
Please request service a minimum of one month prior to event

Special Service Request Form

Date Request Made

Event Name

Date of Event

Event Location

Contact Person for Event

First and Last Name

Phone Number

Cell Number

Description of Request

Time for Bus to Arrive

Time Bus is Done

Is this an annual event?(Required)

Yes

Is this event open to the public?(Required)

Yes

Is there an admission fee charged for this event?(Required)

Yes

Expected number of attendees?

How frequently does this route need to operate?

Every half hour

Every other hour

File

Max. file size: 100 MB.

Please attach a map of the event site if you have one.

If you have questions while you are completing this form, please call 509-664-7668, or email at transportationplanner@linktransit.com

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Special Service Guidelines

Requests for Special Service Guidelines

Link Transit welcomes the opportunity to provide special services that increase community event
accessibility. As a recipient of public dollars, Link Transit needs to carefully consider public
need and its responsibilities for providing quality service when considering whether to provide
extra, unscheduled service.

Link reviews requests for service to special events through its Special Services policy. Transit
agencies that receive funding from the Federal Transit Administration, like Link Transit, are
restricted from providing certain types of service based on federal charter service regulations.

There are some guidelines Link Transit must consider when evaluating these requests,
including if:

Regular scheduled bus service can accommodate the event’s transportation needs.
The service is free of charge and access is open to the public.
The request was made at least 30 days prior to the event’s occurrence.
The service occurs within Link’s service area and normal span of hours. (Service requests
outside of Link’s normal span of hours must be approved by the Board of Directors).
Link Staff and vehicles are available, without impacting existing service.
Cost to Link.
Requester is willing to promote the event to ensure sufficient ridership. For service that
was provided in the past, confirm there was sufficient ridership to justify its continuation.
Requestor’s application considers safe guest pickup and drop-off locations and bus
turnaround logistics. (Buses do not back up)
Whether requestor has investigated other transportation operations, including using
scheduled public transportation service or paying for private transportation service.

If Link determines that service will be provided, Link staff will work with the event organizer to
finalize transportation logistics. Link Transit will have sole discretion around the types of service
and vehicles to be provided.

For additional information, please reach out to: transportationplanner@linktransit.com or call
Link’s Service Planner at 509-664-7668