DART Service

Dial-A-Ride Transportation

DART (Dial-A-Ride Transportation) is a free shared-ride service offered in Chelan and Leavenworth outside of our fixed-route service area. DART service does require advanced reservation and initial enrollment using an app or by phone. After that, it’s easy to schedule your DART service!

Hours of Operation
Monday – Friday 7:30 a.m. to 6 p.m.
Saturday and Sunday 9 a.m. to 6 p.m.

All trips must start and end within this time frame.

How to Enroll

Download the Mobility by Econlane App from your Apple or Google store, or
Enroll by phone at 509-662-3569 Monday-Sunday 8 a.m. – 5:45 p.m.

Making a Reservation

Once enrolled, you can begin making reservations using your Mobility app or by phone.

Reservations can be made up to 5 days in advance.
Trips can be scheduled based on the time you want to be picked up or when you want to arrive.
As a shared-ride service, your ride will not be at a specific time, but within a designated window (example: between 10:00 a.m. and 10:22 a.m.). The app or reservationist will inform you of your designated window times.
If you are making a reservation by phone, the reservationist will need to know the exact addresses of your pickup and destination locations and if there is a specific time you need to be at your destination. You can also schedule your return in advance. A maximum of four trips may be booked with a single phone call.
If you will be traveling at the same time to the same location every day or on a regular basis, you may qualify for subscription service which allows you to book your trips for a month or more at a time.

Cancelling Trips
If you need to cancel your trip for any reason, call 509-662-3569 at least one hour before the time your trip was scheduled. Trips canceled less than one hour before (or not canceled) will be considered a “no-show” (see below).

No-Show Policy
Riders who continually fail to cancel their trips, cancel their trip less than one hour prior to pickup time, or those who are not available to board the bus as scheduled may be subject to a brief suspension of their services.

Carry-On Policy
In addition to a purse or briefcase, small tote, or laptop computer, you may bring on board: six plastic grocery bags or two “reusable” grocery bags or one piece of luggage up to 40 lbs. not to exceed 24” x 17” x 10” in size. Read our Carry-On Policy.

Chelan DART Service Area: The coverage area includes all of the city limits for the City of Chelan. The coverage area is from Tunnel Hill Winery above Pat and Mikes, east to Willmorth Drive and north to Lake Chelan Golf Course and west to Crystal View Estates and south to Chelan Falls.

Leavenworth DART Service Area: The coverage area includes all of the city limits for the City of Leavenworth. The coverage area is from Safeway, west to Icicle Rd., north to Titus Rd and south to the Sleeping Lady Resort.