Special Service Requests

Link Transit welcomes the opportunity to provide special services that increase community event accessibility. As a recipient of public dollars, Link Transit needs to carefully consider public need and its responsibilities for providing quality service when considering whether to provide extra, unscheduled service.

Link reviews requests for service to special events through its Special Services policy. Transit agencies that receive funding from the Federal Transit Administration, like Link Transit, are restricted from providing certain types of service based on federal charter service regulations.

Criteria & Guidelines

There are some guidelines Link Transit must consider when evaluating these requests,
including if:

Regular scheduled bus service can accommodate the event’s transportation needs.
The service is free of charge and access is open to the public.
The request was made at least 30 days prior to the event’s occurrence.
The service occurs within Link’s service area and normal span of hours. (Service requests
outside of Link’s normal span of hours must be approved by the Board of Directors).
Link Staff and vehicles are available, without impacting existing service.
Cost to Link.
Requester is willing to promote the event to ensure sufficient ridership. For service that
was provided in the past, confirm there was sufficient ridership to justify its continuation.
Requestor’s application considers safe guest pickup and drop-off locations and bus
turnaround logistics. (Buses do not back up)
Whether requestor has investigated other transportation operations, including using
scheduled public transportation service or paying for private transportation service.

If Link determines that service will be provided, Link staff will work with the event organizer to finalize transportation logistics. Link Transit will have sole discretion around the types of service and vehicles to be provided.

For questions or more information, contact Jennifer Dolge, marketing manager, at jdolge@linktransit.com.

Special Service Request Form

Criteria & Guidelines Confirmation(Required)

I have read the Special Service Request Criteria & Guidelines and feel this event meets that criteria

I can confirm that my event is free and open to the public (a requirement to fulfill this request)

Event Name(Required)

Event Location(Required)

Date of Event

Bus Arrival Time

Bus Departure Time

Contact Person for Event(Required)

First and Last Name

Email(Required)

Phone Number(Required)

Description of Request(Required)

Is this event free and open to the public? Note: this is a requirement for us to fulfill this request.(Required)

Yes

Expected number of attendees at the Event(Required)

Expected number of guests using the Link bus(Required)

Please attach a map of the event site if you have one.

Max. file size: 100 MB.

Please include a link to the event if possible (website, Facebook, etc.)

Date Request Made(Required)

CAPTCHA