About Link Transit
The Formation of Link Transit
A special transit conference was held on March 14, 1989, and elected officials passed a resolution declaring the need for a two-county transit system. On November 21, 1989, after a series of public meetings, officials created a Public Transportation Benefit Area (PTBA), as authorized by Chapter 36.57A RCW. The original PTBA boundaries included all of Chelan County and the Eastmont and Waterville School district boundaries in Douglas County. In 1995, the voters in Douglas County Orondo School District area voted to annex into the PTBA increasing Link’s service area to 3,660 square miles.
Link Transit’s name is symbolic of its mission to provide connectivity between rural and urban communities; to provide mobility options which is well described through Link’s motto: “Connecting Our Communities”.
Mission Statement
The mission of Link Transit is to provide safe, reliable, and efficient public transportation services that promote access to destinations and quality of life.
Governance
The Chelan-Douglas PTBA (Link Transit) Board of Directors consists of 12 voting members who are local elected officials and one non-voting labor representative. The governing Board includes a representative from each city within Link’s district: Wenatchee, East Wenatchee, Chelan, Entiat, Waterville, Rock Island, Leavenworth, and Cashmere; two representatives from both Douglas County and Chelan County; and consistent with state law, Link Transit has a non-voting board member who is a representative of the agency’s bus operator’s union.
Since the system’s inception, the Board has been and continues to be committed to building and maintaining a first-class system that makes riding transit a safe and enjoyable experience that is accessible to all. Special attention is given to keep Link Transit compliant with the rules and regulations of the Americans with Disabilities Act (ADA).
Managing the day-to day-operations of the System, Link’s executive management team is headed by Chief Executive Officer Nick Covey who was hired in 2023. Working with the CEO, the executive management team includes six department managers: finance, planning and development, operations, administrative services, vehicle and facilities maintenance and information technology.
Tax Authorized
Link Transit began operating public transportation services on December 16, 1991, after voters approved a 0.4% sales and use tax funding level in September 1990. Twenty-eight years later, on August 6, 2019, the voters approved a proposition to increase Link’s sales tax appropriation by 0.2%. This phased increase began January 1, 2020, with a 0.1% increase. On January 1, 2024, the second 0.1% increase became effective.
Annual Budget
The Board-adopted 2024 Operating Budget is $27,938,049. The 2024 Capital Budget totals $22,756,704. The primary focus and goal is continued sustainability and implementation of Link Transit’s Vision 2020 Expansion Plan, which was approved by local voters in August 2019. Plan summary:
- Redesign the urban transit network to optimize service delivery and make travel times competitive with private automobiles.
- Develop the infrastructure necessary to implement Vision 2020 and make transit service more relevant to our communities.
- Continue to preserve and maintain existing public transportation facilities and equipment in excellent condition.
Link Transit coordinates with the Chelan-Douglas Transportation Council and other local jurisdictions in Link’s service area to integrate public transportation into the regional transportation system as a full mobility partner.
Current Operations in 2024
Days of Service: Most Link service operates Monday – Sunday.
Routes Operated: Link Transit currently operates 12 routes within the Wenatchee/East Wenatchee urban area, with all routes operating seven days a week. Weekday hours are roughly 6 a.m. – 9:30 p.m., with some routes operating shorter hours. On weekends, the hours of operation are about 8 a.m. – 6 a.m. Saturdays and 9:30 a.m. – 6 p.m. on Sundays.
Intercity regional services are also provided with six routes operating Monday – Sunday.
Link also operates two dial-a-ride (DART) routes, one in Leavenworth and one in Chelan, and seasonal service to Mission Ridge Ski and Board Resort.
Link Transit provides LinkPlus paratransit services within ¾ miles of the fixed routes to persons with disabilities who cannot use the fixed route service.
Link’s services provide access to ten (10) park & ride lots located throughout its service area in the communities of Wenatchee, East Wenatchee, Leavenworth, Peshastin, Cashmere, Entiat, and Chelan. Link’s routes either travel by or are within ¼ mile of all the public schools in its service area; Link Transit also provides service to Wenatchee Valley College.
Fares: All Link Transit service is now zero-fare.
Facilities
Link’s Operations & Maintenance base is located at 2700 Euclid Avenue in Wenatchee, WA. The current complex was constructed and opened in January 2000. The complex provides 8,700 square feet for operations and part of the administrative staff; 28,000 square feet for maintenance; and 39,000 square feet of covered bus parking located on 11 acres in the Olds Station business park area of Wenatchee.
Link also operates Columbia Station located in downtown Wenatchee at 300 S. Columbia Street. Opened in 1997, Columbia Station is a regional intermodal facility that includes an off-street transfer center for Link Transit buses; it also serves as a center to provide connections to intercity buses: Northwest Trailways, and the Apple-Line services; Amtrak train service, taxi cabs, and bicycle options.
Link Transit’s Guest Services Center is located at Columbia Station which provides optimal opportunities for customers needing information and assistance.
Link Transit – Your Way to Go!
Link Transit not only serves the 120,000 residents living with the PTBA, but also offers transportation to the many visitors who choose North Central Washington as a vacation or convention destination. We consider everyone that comes aboard our buses to be our “guest” and strive to assure everyone a dependable, safe, efficient, and courteous ride. Welcome Aboard!